Quicken Download Questions

If you have any questions that are not answered by this FAQ section, you can email us at mail@dayair.org, or call 643-2160, or 888-329-2472.

 How do I download my Day Air Account information into Quicken?

 Simply follow these steps:

• Sign onto PCU 

• View your account history that you want to download to Quicken

• Select the month you want to download to Quicken

• Click on the “Download to Quicken” button

• PCU will launch Quicken

• You select what account in Quicken you want to download to (necessary on the first download only)

• Your account information is downloaded

• Quicken is closed

• You are returned to PCU

• Go to Quicken to reconcile your account

What accounts can be downloaded into Quicken from PCU?

Most accounts that are viewable through PCU can be downloaded into Quicken.  This includes savings, checking, money market, vacation club, Christmas club and super saver accounts.  Simply set up another account within Quicken and then download your additional account’s history.

Are my account transactions downloaded through a secure connection?

Yes.  Your account transactions are downloaded through a 128 bit encrypted connection.

How often can I download to Quicken?

You can download to Quicken as often as new transactions are updated in PCU.  Quicken will not post transactions from PCU a second time. 

What versions of Quicken can I download into from PCU?

The last three versions of Quicken for Windows or Macintosh (Quicken 2004 for Windows or Macintosh, Quicken 2003 for Windows or Macintosh, and Quicken 2002 for Windows or Macintosh) are the only versions able to complete the download process.  If you are using an older version of Quicken, you may receive the following error message:  "Quicken is currently unable to verify the financial institution information for this download.  Please try again later."  It may be necessary to purchase a new version of Quicken for complete access to the download capability.

Where do I go for Quicken support?

Quicken support: www.intuit.com/support/quicken/.

Are the bills I pay through BillPayer downloadable to Quicken?

Yes.  Once a bill you have setup in BillPayer has been paid from your account, it can be downloaded into Quicken. 

Why isn't Day Air Credit Union listed on my financial institution list in the versions of Quicken 2002, Quicken 2003 and Quicken 2004?

In most cases, Day Air will not show up on your financial institution list because we are a new provider of this service.  As you are downloading your transaction history to Quicken for the first time, your financial institution list will be updated and you will be able to complete the download.

What do the E, C, and R codes in the CLR column represent in the register of Quicken?

The CLR column is used when a transaction has cleared your account.  If manually reconciling an account from a paper statement, the CLR column is clicked when a check or transaction is seen on the statement and the letter C (for cleared) appears. When downloading a statement from your financial institution, the letter E (for electronic) automatically appears in the column to indicate it has cleared the account. When you finish the reconciling process, the letters C and E will become the letter R (for reconciled) for all transactions.